Refund policy
We hope you love everything you purchase from us, but just in case you change your mind, here are some simple rules about our returns:
All returns must be received within 10 days of receiving your order for a full refund.
All items received after that (up to 21 days) will receive store or online credit only. No returns or exchanges will be accepted after 21 days from date received.
Items must be unworn, with tags attached. We reserve the right to refuse or give partial refunds based on the condition of the item.
All clearance, intimate apparel, pre-orders, Queen of Sparkles and accessories are FINAL SALE. All returns are at the customers expense.
All returns are processed within 2-3 business days. Refunds often take 5-7 business days beyond that to show up on your account (based on bank).
Please enclose the original receipt so we may locate your order efficiently and quickly process your return.
Please note: gift cards from our brick & mortar store do not work on the website and website gift cards do not work in our brick & mortar store!
PLEASE MAIL ALL RETURNS BACK TO OUR STORE AT:
Apricot Lane Boutique
5600 W Lovers Lane, Suite 115
Dallas, TX 75209
From time to time, a damage or flaw in an item gets by us as we inspect our garments. If you experience this, please take a photo of the damage/flaw and email us immediately at loverslane@apricotlaneusa.com and we will get back to you within 2 business days!